TERMS AND CONDITIONS

PRICES

All prices are in US Dollars and are subject to change without previous notice. Prices are based on one person, in a double occupancy room, unless otherwise specified

ITINERARY

The itineraries are planned with great care, although, for operational reasons, it may be necessary to change the sequence of activities in the itinerary or the specified route, and though such cases are rare, in general the itinerary should be treated only as a basic guideline.

AIRPLANE TICKETS

The prices of tickets are subject to changes without previous notice until they have been issued. Prices include charges for for payment by credit card. Flight schedules are subject to change by the airline companies up until the day of your flight. Some restrictions apply, including (but not limited to) the fact that lost tickets will not be reimbursed, and they are also subject to limitations by the airlines themselves, penalties and/or specific conditions regarding the agreed price.

HOTEL RESERVATIONS NOT FORMING PART OF AN ORGANISED TOUR

CANCELLATIONS AND REIMBURSEMENTS:

If a notification of cancellation is received until and including 30 days before the estimated date of arrival in your destination in South America, the full deposit made for the trip is reimbursed after discounting administrative costs.
If a notification of cancellation is received 29-15 days before the estimated date of arrival in South America, the reimbursement is subject to a penalty of 30% of the total cost.
No reimbursement will be made if the notification of cancellation is received 14 or less days before the estimated date of arrival in your destination, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.

CONTRACTED TOURS

CANCELLATIONS AND REIMBURSEMENTS:

Notifications of cancellations and requests for reimbursements should be made in writing and include all pertinent information, and they will all receive immediate attention by us.
If a notification of cancellation is received until and including 35 days before the estimated date of arrival in South America, the full deposit made for the trip is reimbursed after discounting administrative costs.
If a notification of cancellation is received 34-16 days before the estimated date of arrival in South America, the reimbursement is subject to a penalty of 30% of the total cost.
No reimbursement will be made if the notification of cancellation is received 15 or less days before the estimated date of arrival in your destination in South America, or in the case of a no-show by passenger(s) or for cancellations made during the trip itself.
Some services may be interrupted or cancelled due to climate conditions, reasons of force majeure, acts of God, riots, etc., or others beyond the control of the hotels, airlines, other suppliers or Gotocusco or its associates. No reimbursements will be made as a result of such interruptions or cancellations beyond our control.

NOTICE:Some suppliers have more stringent cancellation policies regarding groups. Thus, on reservations of groups exceeding 10 persons, the providers of services reserve the right to impose a penalty of 25% on cancellations made up until 90 days before the estimated date of the start of the trip, and a penalty of 100% on cancellations received up until 30 days before the estimated date of the start of the trip.

During the high season, our company reserves the right to change our cancellation policies, if our suppliers should apply further penalties apart from those stated above.

PAYMENT TERMS:

Unless otherwise agreed in writing, all requested services must be paid in full and in advance following the instructions below. Personal checks are not accepted.

Credit Cards

1. Electronic payment with Visa Card through Secure Server mode and Verified by Visa..

2. With Visa, American Express or MasterCard, using the MOTO (Money Transfer Order) system. Credit Card payments require that you print out and fill in the respectively form, faxing it to us at INT+ (51-1) 263 4619, together with photocopies of your passport and credit card (both sides)..

Bank Transfer
Please make the transfer to the order of GOTOCUSCO TRAVEL S.A.C at our Lima Bank.

LIMA: Banco de Credito del Perú
Account Number: 194-1430982-1-72
Swift Code: BCPL-PE-PL
Address: Juan de Arona 893 - San Isidro, Lima 18, PERU
We would appreciate that you fax us a copy of your transfer to:

INT+ (511) 263-4619 so we can follow up on your payment to our bank.

RESPONSABILITIES

In all travel arrangements Gotocusco and partnerts acts on behalf of and to the order of our customers, organising on their behalf and name the transport means, lodgings or other required tourist services, and we can thus not assume any responsibility for cases of accidents, losses, delays or interferences for reasons of force majeure or other acts that do not involve our responsibility, specially regarding programmes and schedules.